Return and Refund Policy

Return and Refund Policy

At Helmut Zepf Medical Technology, we want you to be completely satisfied with your purchase.

Eligibility for Returns

• Items must be unused and in original condition with original packaging.
• Return request must be raised within 24 hours of delivery.
• Damaged items must be reported with photographic evidence within 24 hours.

How to Return

Contact us via WhatsApp at +91-8882311123 or email gemsgoyal@yahoo.com with your order reference and reason for return.

Refund Process

• Refunds are processed within 7-10 business days of receiving the returned product.
• Shipping charges are non-refundable.
• Payment gateway charges are non-refundable.

Contact: 8882311123 | WhatsApp: +91-8882311123